Section 1 – What do we do with your information?

• When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address and mobile number.
• When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
• Email marketing (if applicable): With your consent, we may send you emails about our store, new products and other updates periodically.

Section 2 – Consent

How do you get my consent?

• When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, you imply that you consent to our collecting it and using it for that specific reason only.
• If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
  Note that appointment reminders and recalls will be sent via SMS, unless you specifically request otherwise.

How do you get my consent?

If, after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at contact @ skinessentials.com.au or mailing us at:

Skin Essentials
Suite 9, 42 Bigge St,
Liverpool NSW 2170

Section 3 – Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our terms and conditions.

Section 4 – Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction to either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s terms of service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Section 5 – Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL). Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Section 7 – Cookies

Skin Essentials uses cookies to track your activity on our website. A cookie is a piece of information in the form of a very small text file that is placed on an internet user’s hard drive. It is generated by a web page server, which is basically the computer that operates a web site. The information the cookie contains is set by the server and it can be used by that server whenever the user visits the site. A cookie can be thought of as an internet user’s identification card, which tell a web site when the user has returned. Skin Essentials uses cookies to keep track of items in your basket and to remember your account details if you leave the site and return a short time later. We also use Google Analytics to gather information about how visitors use our website. This information helps us to make improvements to the site to enhance your experience. Skin Essentials also uses third party integrations, such as Facebook.

Section 8 – Age of Consent

By using this site, you represent that you are at least the age of majority in your state of residence, or that you are the age of majority in your state of residence and you have given us your consent to allow any of your minor dependents to use this site.

Section 9 – Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Online Booking System Privacy Policy

This website uses the Cliniko Appointment Booking system.

Cliniko has a strict policy around how it handles any patient data as summarised below:

• Cliniko does not pass on any patient data to 3rd parties
• Cliniko does not engage in 3rd party advertising
• Cliniko strictly abides by its Company Promise
• Please review the Cliniko Privacy Policy

Questions & Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at contact@skinessentials.com.au