Ahead of your first appointment 

Please read the following information carefully prior to your appointment to be prepared properly:

 https://maps.app.goo.gl/i867VkhroH1JE59z5?g_st=ipc

Punctuality

Dr Joshi, with very few exceptions, runs on time. 

It is our expectation that you will allow enough time for traffic, parking and unexpected setbacks ahead of your first appointment so as to be there on time. 

We want you to maximise your reserved time in clinic with us. Please complete the intake form emailed to you as soon as possible. Aim to arrive 5 minutes ahead of your appointment. 

We are located at Suite 9, 42 Bigge St Liverpool 2170. 

Underground parking is often hard to find, but there is Westfield Liverpool with free parking a 5 minute walk from us. Please familiarise yourself with this if needed. 

If you are late to your appointment, it may cut short the amount of time you have reserved so we run on time for patients after you. 

Scheduling your appointment

1. We expect that in choosing a date, day and time of your preference, you will make every effort to commit to it.

    

2. We understand that life happens occasionally and allow one courtesy reschedule per year to offset this. There is a wait of 8 weeks on average for rescheduling requests of a week or less, so please choose carefully.

    

3. We can provide a medical certificate if needed.

    

4. Rescheduling and cancellations within 3 business days will attract a late fee without exception.

    

5. Frequent rescheduling may result in your discharge from the clinic.

    

Ahead of your appointments for cosmetic treatments. 

1. You should schedule injectables on a day when you don’t have to put make up on for the next 12 hours.

    

2. You must be well to have some injectables eg fillers. For others, if you are feeling well, you may attend with a mask on eg neuromodulator treatments

    

3. Please request to cancel or reschedule your appointment at least 3 days ahead if you are unwell & choose not to attend as you will incur a $250 fee otherwise.

    

4. Please plan to space the treatment at least 10 days away from important occasions to allow for bruising, swelling and other minor, expected concerns.

    

Medications

For 10 days before your appointment, you should avoid:

• aspirin, neurofen and similar medications

   

• fish oil supplements

   

• ginger supplements

Please do NOT stop any prescription blood thinning medications or aspirin if you are taking it for a medical reason eg preventing clots.

Dr Joshi is comfortable managing medically complicated patients, but needs to be aware that you are taking these medications.

Injectables & pregnancy:

You cannot have any injectables if you are pregnant. 

If you are a regular patient and planning pregnancy, please discuss this with Dr Joshi at your appointment so we can plan  accordingly including treatments during pregnancy and while breastfeeding. 

On the day of your appointment

Appointment times are scheduled carefully. Please wait outside the clinic (if Dr Joshi is in by herself, and the door closed) to avoid interrupting the preceding patient’s appointment.

Who can come with you?

We ask that you attend alone unless you have an impairment that requires the presence of a support person. Please check with us prior to booking an appointment as fees paid are non refundable. 

You may not bring friends, relatives, children, babies, or pets with you as we cannot guarantee their safety. 

This is a medical appointment and important medical information will be discussed which requires your full attention without distraction. 

Hair and makeup

Please come to the clinic with your hair tied back from your face, and absolutely clean skin – that means no make-up , moisturisers, sunscreens or anything on your skin. 

We need to see your skin with its natural pigment, texture and quality. There is a risk of infection with all injectables, and you can minimise this by presenting without makeup.